FAQs

Most Asked Questions

Q: Can I return my custom created product?

A: iBD Sports creates custom products just for you so we are unable to take returns on custom products. Please make sure to view the specific sizing and details of the product before ordering. We can't wait to create something just for you!


Q: What does "Custom" mean here on iBD Sports?

A:

Q: What do you mean when you say "RAW" photos?

A: A portrait session for a student athlete typically involves a consultation with the photographer to discuss your goals and preferences. The photographer will then plan the session accordingly, considering factors such as location, lighting, and props if desired. During the session, the photographer will guide your student athlete through various poses and expressions to capture their best angles and showcase their athletic prowess. The session may last anywhere from 1-2 hours, depending on the desired outcome and the number of locations or outfit changes involved.


Q: Can I include props or sports equipment in the portraits?

A: Absolutely! Including props or sports equipment in the portraits can add a personal touch and highlight your student athlete's passion for their sport. Whether it's a basketball, soccer ball, or any other relevant item, discuss your ideas with the photographer during the consultation so they can plan accordingly and ensure the props are incorporated seamlessly into the session.


Q: How long does it take to receive the final portraits?

A: The turnaround time for receiving the final portraits can vary depending on the photographer and their workload. Typically, it takes around 2-4 weeks for the photographer to edit and retouch the images before delivering them to you. However, it's always a good idea to discuss the timeline with the photographer during the initial consultation to have a clear understanding of when you can expect the final portraits.


Q: Can I order prints or digital copies of the portraits?

A: Yes, most portrait photographers offer the option to order prints or digital copies of the portraits. They may have different packages or pricing options for various print sizes or digital formats. It's important to discuss your preferences and budget with the photographer beforehand so they can provide you with the available options and guide you through the ordering process.


Q: What if my student athlete is camera shy or uncomfortable in front of the lens?

A: It's not uncommon for some student athletes to feel camera shy or uncomfortable during a portrait session. A skilled portrait photographer will know how to make your student athlete feel at ease and bring out their natural confidence. They will provide guidance and direction throughout the session, helping your student athlete relax and enjoy the experience. Additionally, choosing a photographer who specializes in working with athletes can make a significant difference in capturing authentic and confident portraits.